Job Title:

Reporting to:

General Role:

Sales Administrator

Sales Manager

As a Sales Administrator you are responsible for a wide range of tasks requiring excellent adaptability and initiative.

Duties can vary for this role and require a flexible approach, your main activities include:

• Communicate with customers to build positive relationships.
• Receive and process purchase orders
• Verify orders
• Contact customers by phone or email to answer queries and obtain missing information
• Maintain and update sales and customer records
• Compiling information for monthly sales reports
• Directing feedback from customers to relevant departments
• Supporting sales and production with other administrative tasks
• Liaise with the production department to ensure timely deliveries
• Contacting customers daily to provide updates on orders and deliveries
• Stay up to date with new products and processes
• Communicate with suppliers to organise deliveries
  
  

Key Skills:

• Self-motivated and excellent organisational skills
• Strong communication skills – including both verbal and written
• A pro-active and flexible approach
• A friendly and positive attitude
• Strong IT skills, particularly with Microsoft Office and spreadsheets
• Good numerical skills
• A good and dedicated team player
• Hands on experience with CRM or accounts software (desired)